Contact information
Contact Information
Last updated: 25 October 2026
Customer support
Email: support@diechistore.com
We answer support email within 1 business day. Include your order number when your question is about an existing order; it lets us answer in a single reply.
Order and returns enquiries
For cancellations, tracking questions, returns and refunds, email the address above with your order number in the subject line.
Postal address
Diechi Store
Postal address available on request by email.
Business details
Store name: Diechi Store
Website: diechistore.com
Data protection and privacy requests
To access, correct or delete your personal information, email support@diechistore.com with "Privacy request" in the subject line. See our Privacy Policy for what these rights cover and how we handle them.