Contact information

Contact Information

Last updated: 25 October 2026

Customer support

Email: support@diechistore.com

We answer support email within 1 business day. Include your order number when your question is about an existing order; it lets us answer in a single reply.

Order and returns enquiries

For cancellations, tracking questions, returns and refunds, email the address above with your order number in the subject line.

Postal address

Diechi Store
Postal address available on request by email.

Business details

Store name: Diechi Store
Website: diechistore.com

Data protection and privacy requests

To access, correct or delete your personal information, email support@diechistore.com with "Privacy request" in the subject line. See our Privacy Policy for what these rights cover and how we handle them.